How do I report an unauthorized charge on my VISA credit card or debit card?

If you would like to report unauthorized charges on your VISA credit card, please complete the Credit/Debit Fraud and Forgery Form.

The Credit/Debit Fraud and Forgery form can be found on our website by following the steps below:

    Visit our website at www.AmericasChristianCU.com

    • On the menu, bar hover over Services
    • Under the column Tools & Resources, select Forms & Documents
    •  Scroll to the VISA section, and then to the sub-section Forms
    • Select the form titled Credit/Debit Fraud and Forgery

    We offer two ways to complete and submit forms:

    1) DocuSign: A new tab on your internet browser will open to our secure e-sign portal. You may complete the form using a digital signature and submit the document directly to us. A member representative will be in contact with you to fulfill your request.

    2) Print: A new tab on your internet browsers will open a PDF. You may print, complete and sign this form then fax or mail it to America’s Christian CU’s headquarters. A member representative will be in contact with you to fulfill your request.

    Fax:
    Membership – (626) 208-5434
    Lending – (626) 208-5453
    Accounting – (626) 208-5471
    VISA® Desk – (626) 208-5409

    Mail:
    America’s Christian Credit Union
    P.O. Box 5100
    Glendora, CA 91740